FAQ

Crypto withdrawal

Why hasn't my withdrawal arrived in the account?
Published on 22 Aug 2023Updated on 5 Dec 202520,046
How do I make a withdrawal? (app)
Published on 22 Aug 2023Updated on 5 Jan 20265,473
What should I do if I accidentally deposit crypto that OKX doesn't support?
Published on 26 Sept 2023Updated on 31 Dec 20251,754
What should I do if I mistakenly withdraw crypto via the wrong network?
Published on 17 Mar 2023Updated on 27 Nov 20255,069
How do I make a withdrawal? (web)
Published on 22 Aug 2023Updated on 5 Jan 20261,514
What should I do if the other platform didn't receive my withdrawal?
Published on 18 Oct 2024Updated on 2 Jan 2026633
Crypto available for withdrawal FAQ
Published on 25 Jan 2024Updated on 31 Dec 20253,649
Travel Rule FAQ
Published on 20 Jul 2023Updated on 31 Dec 2025787
Do I need to pay fees for deposit and withdrawal?
Published on 1 Jun 2023Updated on 4 Jan 20265,474
How do I enable allowlist? (web)
Published on 14 Aug 2023Updated on 12 Nov 2025401
What should I do if my withdrawal isn't successful?
Published on 17 Oct 2024Updated on 8 Sept 2025203
How do I enable allowlist? (app)
Published on 14 Aug 2023Updated on 5 Jan 20261,856
Why is my accessible balance lower than my funds unavailable for withdrawal?
Published on 13 May 2024Updated on 8 Sept 2025328
Why is my withdrawal taking longer than usual?
Published on 29 Feb 2024Updated on 12 Nov 2025163
Address type upgrade FAQ
Published on 26 Aug 2025Updated on 23 Dec 2025854

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