- I haven't received the SMS codePublished on Aug 16, 2023Updated on Dec 25, 202531,169
- How do I verify an individual account?Published on Sep 25, 2023Updated on Jan 9, 202630,039
- How do I create passkeys? (app)Published on Aug 16, 2023Updated on Jan 8, 202611,886
- How to fix passkey error 50162 on Android devicesPublished on Dec 8, 2025Updated on Dec 25, 2025255
- How do I change my login password?Published on Aug 22, 2023Updated on Nov 17, 202519,173
- Guide to ID and selfie photos for identity verificationPublished on Oct 13, 2023Updated on Dec 3, 202512,750
- How do I register an account on OKX?Published on May 23, 2024Updated on Jan 8, 202625,528
- How do I use a physical security key to protect my account?Published on Jan 10, 2025Updated on Sep 8, 202515,404
- How do I link an authenticator app?Published on Aug 29, 2023Updated on Sep 8, 202515,451
- How do I reset Two-factor authentication (2FA)?Published on Sep 15, 2023Updated on Jan 9, 20265,906
- How do I change my phone number?Published on Sep 7, 2023Updated on Nov 17, 202513,899
- Why did my identity verification fail?Published on Sep 5, 2023Updated on Nov 17, 202511,321
- Why is my account frozen and how do I unfreeze it?Published on Aug 22, 2023Updated on Sep 8, 202523,029
- How do I download my account statements?Published on Nov 6, 2024Updated on Dec 26, 202557
- How do I close my account? (app)Published on Aug 22, 2023Updated on Nov 17, 2025869