- How do I find my user ID (UID)?Published on 20 Mar 2025Updated on 29 May 2026202
- Why am I asked to confirm my personal details again?Published on 19 Mar 2025Updated on 29 May 2026153
- Passkey FAQPublished on 19 Mar 2025Updated on 29 May 2026133
- Know Your Business (KYB) FAQPublished on 29 Jan 2025Updated on 29 May 202630
- Which types of institutions are supported by OKX?Published on 29 Jan 2025Updated on 29 May 202649
- How do I use a physical security key to protect my account?Published on 10 Jan 2025Updated on 29 May 202619,426
- What are Source of Funds (SoF) and Source of Wealth (SoW)?Published on 24 Dec 2024Updated on 29 May 20261
- How do I know if anti-money laundering (AML) program questionnaire is needed for my verification?Published on 12 Dec 2024Updated on 29 May 202680
- How do I whitelist OKX Emails?Published on 26 Nov 2024Updated on 29 May 202678
- What documents are accepted as proof of sources of funds from decentralized finance?Published on 12 Nov 2024Updated on 29 May 202654
- How do I download my account statements?Published on 6 Nov 2024Updated on 28 May 2026
- What should I do if facial recognition fails?Published on 11 Oct 2024Updated on 29 May 2026516
- How do I fix errors when submitting my institutional verification?Published on 10 Oct 2024Updated on 29 May 202660
- How do I check the status of my institutional verification?Published on 10 Oct 2024Updated on 29 May 202638
- Beneficial Ownership FAQPublished on 10 Oct 2024Updated on 29 May 20266