- How do I find my deposit address and tag/memo/comment?Published on Aug 22, 2023Updated on Jan 13, 202664,992
- Why hasn't my withdrawal arrived in the account?Published on Aug 22, 2023Updated on Dec 5, 202520,084
- How do I make a deposit? (web)Published on Aug 13, 2023Updated on Oct 20, 20257,058
- Why hasn't my deposit been credited?Published on Sep 1, 2023Updated on Jan 8, 202613,435
- Address type upgrade FAQPublished on Aug 26, 2025Updated on Dec 23, 2025854
- Why can’t I see or use my crypto balance?Published on Oct 14, 2025Updated on Jan 8, 20262
- How do I make a withdrawal? (web)Published on Aug 22, 2023Updated on Jan 5, 20261,516
- Crypto available for withdrawal FAQPublished on Jan 25, 2024Updated on Dec 31, 20253,649
- Where do I find limits, fees and processing time details for cash withdrawal?Published on May 23, 2025Updated on Dec 23, 202529
- What are untradable assets?Published on Sep 26, 2023Updated on Oct 24, 20253,828
- How do I enable allowlist? (app)Published on Aug 14, 2023Updated on Jan 5, 20261,858
- How do I select the correct network for my crypto withdrawals and deposits?Published on Aug 22, 2023Updated on Jan 4, 202621,107
- Where do I find limits, fees and processing time details for cash deposit?Published on May 23, 2025Updated on Dec 23, 202521
- Do I need to pay fees for deposit and withdrawal?Published on Jun 1, 2023Updated on Jan 9, 20265,477
- How do I verify OKX's ownership and balance of the wallet address?Published on Sep 26, 2023Updated on Nov 27, 2025988