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Why is my OKX app not working?
This guide explains common causes and practical solutions to help you restore access quickly.Why is my OKX app not working? There are several reasons why the app may stop working or crash.Published on Mar 16, 2026Updated on Apr 6, 20266How does fast redemption work?
This feature is useful when you need faster access to your funds, whether to take advantage of a trading opportunity or to address other financial needs.How does it work? If your product offers fast redemption, you're eligible to receive a portion of your redemption every day after you submit your redemption request.Published on May 8, 2025Updated on Mar 4, 2026141My phone isn't working, what should I do?
If your mobile phone isn't working properly, or you've lost access to it, or you can't get SMS codes, try the following:My SMS codes aren’t working on OKX Try these fixes first to check if you can get codes working again: Automate your mobile phone time.Published on Aug 1, 2024Updated on Jan 27, 20267How do total Profit and Loss (PnL) and Grid profits work for Spot Grid?
What’s the difference between Total PnL, Grid Profits, and Unpaired PnL on my bot? Total PnL shows your bot’s overall profit or loss at any given moment. It’s an accurate snapshot of your bot’s performance, as it combines both realized and unrealized gains. Grid Profits and Unpaired PnL are components of the Total PnL. They’re displayed separately to help you better understand what’s driving your...Published on Jun 20, 2025Updated on Nov 26, 202555Zero-Knowledge Proofs: what are zk-STARKs and how do they work? (zk-Stark V2)
For advanced users, you may refer to the MOOC Course and the academic monograph.How does zk-STARK work? We create a Merkle tree using the hash of each user's account as the leaves. Each account shows balances in USD for various tokens (e.g., BTC, ETH). To handle these balances, we separate its balances into non-negative equities and debts for each token. This way, we only work with positive numbers, making it easier to handle calculations and avoid errors.Published on Oct 21, 2024Updated on Feb 11, 202692Zero-Knowledge Proofs: what are zk-STARKs and how do they work? (zk-STARK V1)
In this article, we'll introduce how it works and explain the general mathematical concept, but if you're interested in diving deeper, start here or here.How does it work? *Execution trace table and Merkle tree constructed for zk-STARK PoR* 1.Published on May 10, 2023Updated on Sep 8, 2025179How do I verify OKX's ownership and balance of the wallet address?
Compare the proof of reserves published by OKX and the output results, the balance of all addresses and the balance in the proof of reserves are consistent, which can prove the sum of balances that OKX has at the time of the snapshot.AppendixUse third-party node RPC (example: Infura, Alchemy) Configure the RPC parameters of each chain archive node in the rpc.json file, as shown in the following figure: Get the evm archive node Install the archive node manually.Published on Sep 26, 2023Updated on Jan 26, 2026996How do I register an account on OKX?
You may also use the following download links for the web version: Windows: https://www.promosparky.com/upgradeapp/OKX_Setup_Win10.exe Windows-compatible version (version lower than Win10): https://www.promosparky.com/upgradeapp/OKX_Setup.exe Mac: https://www.promosparky.com/upgradeapp/OKX.dmg Mac-compatible version (version lower than 10.15): https://www.promosparky.com/upgradeapp/OKX_Compat.dmg Head to the OKX homepage and select Sign up Select your residence country in the Country/region fieldPublished on May 23, 2024Updated on Apr 9, 202627,305Why haven’t I received a reply from the blockchain project team?
Each blockchain functions as a decentralized system, meaning there's no central support team responsible for individual user requests.How does OKX work with different blockchain networks? We connect to multiple blockchain networks — including Ethereum, Bitcoin, and others — to support deposits, withdrawals, and on-chain transactions.Published on Oct 17, 2025Updated on Jan 27, 202613How do I stay safe from phishing SMS using the name OKX?
This means fraudulent messages can appear right alongside your real OKX alerts—such as those for login activity or withdrawals—making it difficult to tell the difference at first glance.This manipulation of SMS sender ID is what makes these phishing attempts particularly dangerous and effective.How does phishing SMS work?Published on May 9, 2025Updated on Mar 4, 2026322Crypto Tax Reporting (DAC8) FAQ
. • https://www.netherlandsworldwide.nl/bsn/where-to-find • https://www.belastingdienst.nl/wps/wcm/connect/nl/home/home • https://www.oecd.org/content/dam/oecd/en/topics/policy-issue-focus/aeoi/netherlands-tin.pdf Norway Fødselsnummer (FN) or National Identity Number Digits: 11-digit Format: DDMMYY-XXXXX (date of birth + 5-digit individual number).Published on Feb 23, 2026Updated on Mar 16, 20263What's a dusting attack?
It's therefore essential to use a secure wallet and keep the details on how to access it to yourself.What's the dusting attack, and how does it work? Dusting itself doesn’t steal coins. Instead, it’s a reconnaissance step: once attackers learn that a certain person controls significant crypto, they may launch phishing, extortion, or targeted scams.How does the dust attack actually work?Published on Oct 4, 2024Updated on Mar 3, 202613How do I get started with OKX Trade?
Presently, OKX DEX is seamlessly connected with over 20 cross-chain bridges and is compatible with 16 different blockchain networks.How does the bridge aggregator work? It works in finding the best route for bridging Token X on Chain A to Token Y on Chain B. It finds multiple bridging routes via supported DEXes & bridges, considering any swaps that may be needed before/after bridging.3. What's DEX? A Decentralized Exchange (DEX) refers to a blockchain-based exchange.Published on Jul 26, 2022Updated on Feb 5, 202677Address type upgrade FAQ
Instead, each address now works for all cryptos within the compatible network, so you don’t need to manage multiple formats. Any previously saved addresses have already been automatically upgraded to match these new rules, ensuring smooth and consistent withdrawals across supported cryptos.What happens if I have multiple records of the same address after the address type upgrade?Published on Aug 26, 2025Updated on Dec 30, 2025858Travel Rule FAQ (EEA region)
If there's a particular exchange that you'd like to be able to withdraw to that is currently not listed or working, please ask the exchange to contact us at travelrule_dd@okx.com and we'll help them establish a compliant Travel Rule connection with OKX.Published on Dec 17, 2024Updated on Mar 30, 2026629